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2017 KGCSA Chairman
Lynn Rice
Super Quik, Inc.

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A Million $$$’s doesn’t Guarantee Success…
Spring 2015 - Earlier this year the Kentucky General Assembly completed crafting and changing laws that impact citizens and businesses across the commonwealth. Coming from the convenience store and grocery wholesale business in my prior careers, becoming involved in the Kentucky legislative and regulatory world has been, let’s say, an “interesting” experience. What I have learned over the years from being involved in the obscure legislative process is this – the key to a winning legislative formula is YOU!
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Partnerships
From my days as a convenience store retailer in my father’s stores to my time working for the old Malone & Hyde/Fleming grocery wholesale companies, I’ve been involved with the wholesale business. I remember as a retailer how certain thoughts and attitudes about our wholesaler seemed to always lead me to points of conflict about our wholesaler relationship. Chief among the thoughts in my head at that time were “our wholesaler is only concerned about their business, not mine.” Or, “My wholesaler just wants to put the screws to me.” I’ll come back to these erroneous thoughts in a moment…
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Partnerships
Posted 10-20-14 - From my days as a convenience store retailer in my father’s stores to my time working for the old Malone & Hyde/Fleming grocery wholesale companies, I’ve been involved with the wholesale business. I remember as a retailer how certain thoughts and attitudes about our wholesaler seemed to always lead me to points of conflict about our wholesaler relationship. Chief among the thoughts in my head at that time were “our wholesaler is only concerned about their business, not mine.” Or, “My wholesaler just wants to put the screws to me.” I’ll come back to these erroneous thoughts in a moment… Of course, I was young at the time and without the tempering of age and experience to fully understand the dynamics of just what our wholesaler had to offer our family business that in most cases, would have actually made our successful business even more successful.
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ValuMarket, Bardstown Road, Louisville best grocery to buy beer in Kentucky
Posted 02-01-17 - A summary of the very best beer retailers in the states, provinces and counties as judged by the worldwide beer enthusiasts at RateBeer and calculated from their many reviews.
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Three Benefits Of Electronic Alcohol Payments
Posted 04-07-16 - Time is truly money in today's busy world, and Alcohol distribution is no exception. It is fast-paced, competitive, and time is an incredibly precious asset. As this $200 billion industry continues to grow, it is essential to adapt and incorporate new methods of payment into the entire distribution process. Electronic alcohol payment methods are here and they are here to stay. Here are three ways these payment methods are beneficial.
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Retailer SNAP Violations Can Be Costly
Spring 2015 - The Supplemental Nutrition Assistance Program (SNAP), commonly referred to as the Food Stamp Program, provides monthly benefits to qualifying, low-income households that need assistance in order to have a healthy diet. The Food and Nutrition Service (FNS) of the U.S. Department of Agriculture (USDA) administers and enforces the laws and regulations governing this program, and it does so vigorously. Any violation by a retailer or “firm” usually results in severe sanctions that include disqualification from SNAP and/or a monetary penalty, and possibly criminal prosecution. This article provides information on avoiding FNS compliance issues along with actions to take if you receive a “charge letter” from the FNS. The KGA/KACS is often the first call retailers make when receiving one of these letters.
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Spring Your Store Forward with Value Perception
Spring 2015 - Spring is here! Are you ready? March 20 was the meteorological beginning of spring; however, after living in North Dakota, I can assure you that the calendar and the weather are not always in sync. While living in North Dakota, I cannot ever remember selling charcoal before March 20. On the other hand, while I was living in Georgia, there were many years that we were selling charcoal well before March 20. We all know when spring starts on the calendar. However, common sense tells us when our customers’ buying habits change. The real question is--Are you ready? Your customers are usually ready for the seasonal changes long before the metrological calendar date.
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Are You Ready for the New FLSA Rule?
Spring 2015 - A proposed FLSA rule originally was forecast to be issued in November 2014, but according to Tammy McCutchen, an attorney with Littler who was administrator the Wage and Hour Division during the last major overall of the regulations in 2004, first half of 2015 is now a more realistic target date.
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FOUR RULES FOR COMPETING BETTER, STRONGER, FASTER
Spring 2015 - I'm not a big rules guy. Mostly, I'd rather break them than make them. (I'm a big believer in the old Steve Jobs line: 'Better to be a pirate than join the Navy.") But last year, when a publisher came to me and asked me to compile some retailing rules based on my 25+ years of writing about retailing in a wide variety of forms, I figured that some common sense, anecdote-laden rules might be a good idea ... especially because we're living in a time of enormous change, enormous challenges, and enormous upheaval in the retail business. Reality check: Everybody wants a piece of your business. So you have to play hardball - everyday - if you want to survive. So here are four rules that I think are a good start if you want to compete in this cutthroat, winner-take-all environment.
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Kentucky Tobacco Retailers Get a Pat on the Back!
Posted 09-22-14 - The Kentucky Synar Program would like to give Kentucky retailers a pat on the back for a job well done. Each year the Synar Program conducts random compliance checks across the Commonwealth to see how many retailers will sell tobacco products to youth. The good news is that 94.6% of retailers refused to sell tobacco to youth! Thank you Kentucky retailers for being part of the solution to underage youth tobacco use.
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Things You Do Not Know About Your Credit Card Processing That You Should
In today’s evolving world credit card processing the number one cost to small and medium size businesses is credit card fees. As credit card transactions continue to grow (U.S Purchase Volume of credit, debit and prepaid cards in 2013 was at $2.9 trillion) it is evident that merchants’ ability to handle credit processing without damaging their cash flow as well as profit is the key to operating more effectively in the payment-processing world they live in today. Unfortunately credit card processing knowledge and transaction information is so scarce and complex that most merchants, if any, can’t allocate the time and resources to combat the operational challenge they face. So what are some of things that merchants should know about credit card processing that they aren’t doing today?
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Guidance for Controlling Listeria Monocytogen in Retail Delis: Best Practice Tips for Deli Operators
Posted 02-10-16 - New brochure from the USDA Food Safety and Inspection Service, “Guidance for Controlling Listeria monocytogenes (Lm) in Retail Delicatessens: Best practice tips for deli operators.” is available now. This tri-fold brochure is a condensed version of the FSIS Best Practices Guidance and provides retailers with practical suggestions for reducing the likelihood of Lm contamination in their establishments.
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Kentucky SNAP Preparing for 19 Day Benefits Distribution
Posted 06-15-15 - Your KGA/KACS has been working with Kentucky SNAP officials to expand the program benefits distribution time-frame from the current 10 day distribution to a new 19 day distribution. I am pleased to report that the state is moving ahead with the change.
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Grant County Oil Named 2016 KGCSA Convenience Store of the Year
Frankfort, KY – November 29, 2016 – Jeff, Pennie and Jason Dunaway owner/operators of Grant County Oil Company in Williamstown, KY were honored with the 2016 Convenience Store of the Year Award, presented by NACS, during the Kentucky Grocers and Convenience Stores Association, Inc. (KGCSA) 75th Annual Awards event.
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Durham's Grocery Named 2016 KGCSA Grocer of the Year
Frankfort, KY – November 29, 2016 - Joe, Robin and Craig Crain, owners of Durham’s Grocery in Stanford, KY were honored with the 2016 Grocer of the Year Award, presented by Lipari Foods, during the Kentucky Grocers and Convenience Stores Association, Inc. (KGCSA) 75th Annual Awards event.
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Frankly, KGA/KACS Members Have the Best Lobbyists
Your KGA/KACS takes great pride in retaining the services of the best retail industry lobbyists in Kentucky to represent your business and our industry in Frankfort. Gay Dwyer and Jan Gould are experienced state government relations professionals with knowledge of both the people and the process driving Kentucky government. We must never forget that the primary reason your KGA/KACS exists is to make sure that the industry has input into legislative and regulatory issues impacting your business, either positively or negatively.
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KGA/KACS EXCLUSIVE! In Pursuit of Your “Dream” Customer
Posted 10-07-14 - Imagine a customer who visits your retail locations more often than your average customer, who spends more than your average customer, who purchases from some of your key categories more often than your average customer and who is more loyal to a particular retail outlet than your average customer. Can you imagine that customer? Well, you don’t have to: That customer is a regular lottery-playing customer. After having worked for a multi-state convenience retail chain for over twenty years and now consulting in the retail channel for another 16, the customer I just described above is my idea of a “dream” customer. But the total value to your revenue stream of the customer who plays the lottery on a regular basis has been poorly understood and under appreciated by the retail community for years, myself included.
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The Generational Change of Loyalty Programs
Loyalty is changing in the retail sector, particularly in grocery, convenience stores and pharmacies where high repeat business is the norm. While points, discounts, clubs and special promotions are still important, today, you must know who your customer is and what their buying preferences are. Then it is no longer is it just a loyalty program but a powerful tool to attract, retain and delight your customers, no matter their age or shopping habits. The most common types of loyalty services in the retail market today are:
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ValuMarket, Bardstown Road, Louisville best grocery to buy beer in Kentucky
Posted 02-01-17 - A summary of the very best beer retailers in the states, provinces and counties as judged by the worldwide beer enthusiasts at RateBeer and calculated from their many reviews.
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Laurel Grocery Company CEO Winston Griffin talks about
Posted 08-28-15 - Laurel Grocery Company CEO Winston Griffin talks about "family" and being a Laurel County Kentucky company.
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IMPORTANT STAGE II VAPOR RECOVERY INFORMATION
Posted 06-17-16 - IMPORTANT STAGE II VAPOR RECOVERY INFORMATION FOR BOONE, CAMPBELL, JEFFERSON AND KENTON COUNTY MOTOR FUELS RETAILERS
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Red Tape Reduction Initiative to Attack Outdated, Unnecessary Business Regulations
FRANKFORT, Ky. – Gov. Matt Bevin promised earlier this summer to identify and eliminate or revise outdated and unnecessary state regulations that hamper business growth in Kentucky. The governor announced the Red Tape Reduction Initiative, which will cut through the red tape of excessive and complex regulatory burdens that are a hardship for many business owners.
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Kentucky Department of Revenue Posts Guidance on Taxable Candy
Posted 09-18-14 - The Kentucky Department of Revenue has made available on it's Website a document for guidance regarding classification of certain candies tax status.
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Kentucky Grocers Association (KGA)/Kentucky Association of Convenience Stores (KACS)
512 Capitol Avenue, Frankfort, KY 40601, Phone: 502-696-9153, Fax: 502-875-1595 Email: info@kgaonline.org

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